The sketch sets the run
Mark the wall line, the ceiling height and anything in the way: pipework, door swing, a drainage channel. Those three details usually force the first revision, so they are worth measuring twice before anything gets ordered.
Two inputs start every job: a picture of the space and a sketch with dimensions. From there we work out uprights, shelf levels, brackets and fixings, then hand back a cut list with assembly notes a fit-out crew or a small kitchen can follow.
Mark the wall line, the ceiling height and anything in the way: pipework, door swing, a drainage channel. Those three details usually force the first revision, so they are worth measuring twice before anything gets ordered.
Upright gauge, wire thickness and bracket count decide what a shelf carries. If a stack of tinned goods lands in one corner, the plan changes: a mid-level support or a shorter span beats pushing a single shelf to its stated limit.
Stainless goes where steam and washing happen. Epoxy coated bays suit the ambient dry store and cost less per bay, though a chipped edge on a wet floor is where rust begins. Mixed fit-outs are common, kept on the same upright gauge so bays extend later.
Chilled rooms stay damp, so shelves sit clear of the floor on feet or castors and the return air stays open. Wall channels and corner gussets are listed as separate items, because fixings into insulated panels are not the same as fixings into brick.
Castor kits let a small prep area switch between storage and workspace. Uneven concrete and thresholds decide whether that works, and braked castors matter on any bay staff lean against. Check the loaded weight against the castor rating, not the empty bay.
Fit-out crews and single-bay orders go through the same steps: photo, sketch, bay plan, cut list. Trade pricing applies to crews ordering across a site, but a small kitchen ordering one bay still gets the same drawing and assembly notes.
The approach only works if the measurements reach us. Send a photo of the space and a rough sketch with dimensions, and the same people who read the drawing will answer questions about upright spacing, bracket positions or a cold room fixing detail. No portal, no account, no upload queue.
Trade crews and single-bay buyers go through the same channel. If you are ordering on a trade account, say so in the first message so the reply comes back with the right pricing basis.
Attach the photo and sketch, or paste the dimensions straight into the message. Include ceiling height, pipework and door swing if they affect the run.
info@aislemasternz.comUseful when a wall channel line is unclear or a cold room panel thickness needs checking before you commit to a fixing type.
+27 62 301 7340Prefer a structured request? The contact page carries the bay plan form: site type, bay run length, preferred finish and your measurements and notes.
Open the contact pageThe help section covers common questions on load ratings, epoxy versus stainless and castor kits, so a quick read may answer the point you were about to ask.
Read the help sectionPostal address for correspondence: Katherine Street 1, Sandton City Office Towers, Sandton, Johannesburg, 2196, South Africa. For background on how the bay plan and cut list are put together, see the resources page.
There is no site visit in the first pass. You send two things, we work through the numbers, and you get back a plan you can check against the room before anything is ordered.
Step 1
A phone shot of the wall, the floor and the ceiling line is enough to start. What we look for is pipework, sockets, door swing and anything already bolted to the wall, because those decide where a run can actually sit.
Step 2
A rough drawing with a tape measure in the frame works better than a tidy one. Mark the run length, ceiling height and the clear walkway you want to keep. If the space is a cold room, note the panel thickness at the fixing points.
Step 3
The plan sets out wire uprights, cantilever brackets, wall channels and corner gussets for the run you described. Narrow galley runs usually push the shelf depth down and the bracket count up, so the walkway stays usable.
Step 4
Every bay is load-rated, and the cut list carries the upright lengths, shelf counts and level spacing that follow from it. Assembly notes cover the fixing order, so a fit-out crew or a single-bay buyer can work from the same sheet.
Humidity and condensation move the finish choice. Load distribution moves the bracket spacing. A mobile bay on castor kits changes the floor clearance and the height you can stack to. None of that is guesswork once the measurements are on paper.
Fit-out crews ordering a full run and small kitchens ordering one bay go through the same steps. Trade pricing applies to fit-out crews; single-bay orders are handled the same way, just with a shorter cut list.
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