How a Bay Plan Gets Agreed, Checked and Handed Over

Ordering shelving for a commercial kitchen or dry store is mostly a paperwork exercise before it is a delivery. Here is the sequence we follow on every request, from the first photo to the cut list you take to site.

1. Agreeing the scope

We start from your photo and rough sketch. Before anything is drawn, we confirm the site type, the bay run length and the preferred finish, so a cold room request does not get priced against a dry store run. Anything unclear at this stage gets written down as an open point rather than assumed.

2. Checking the details

Upright length against ceiling height, shelf count per bay, spacing between levels, wall channel line, corner gussets, castor kits where a bay has to move. Each item is checked against what you measured. If a figure is missing or looks inconsistent with the sketch, we flag it before the plan is finalised.

3. Fixing the stages

The bay plan is issued as a fixed set of line items: uprights, shelves, brackets, channels, gussets and fixings. Nothing is left as "to be confirmed on site". That way the fit-out crew can order against a stable list, and a later change is a documented revision rather than a verbal adjustment.

4. Handling corrections

Measurements change. Pipework gets discovered, a door swing turns out wider than drawn, a cold room panel is thicker than expected. Corrections are applied to the affected bay only, and the revised cut list replaces the earlier one. We do not carry two versions of the same run in circulation.

5. Handing over the result

You receive the cut list with assembly notes: which upright goes where, how the shelves are spaced, where the brackets sit and how the bay is fixed. It is written for the person holding the drill, not for a filing cabinet.

What we do not claim

Load ratings are stated per bay as supplied, and they assume weight spread across the shelf. We do not issue certifications, compliance sign-offs or warranty terms beyond what is written on the order. If a bay needs a structural fixing into a panel or a wall type we cannot verify from your sketch, we say so and leave the decision with your builder.

Trade pricing applies to fit-out crews ordering a full run; single-bay orders are handled the same way, just with a shorter line list. Either route starts with the same measurements and ends with the same cut list.

What a shelving order covers, and where it stops

AisleMaster NZ supplies modular bays, not a full shopfitting contract. Knowing the edges of that scope early saves a revision later.

Included in the supply

  • Modular stainless steel and epoxy-coated shelving bays, sized to your measured run.
  • Wire uprights, cantilever brackets, wall channels, corner gussets and castor kits as separate line items.
  • Load-rated bays, with the rating stated per shelf and per upright.
  • A cut list with assembly notes, worked from your photo and rough sketch.
  • Trade pricing for fit-out crews, and single-bay orders for small kitchens.

Outside the scope

  • No installation crew, electrical work, plumbing or refrigeration servicing.
  • No fabrication of custom welded frames or non-standard upright profiles.
  • No structural fixing into walls, ceilings or insulated panels on site.
  • No shelving for areas outside kitchens, bakeries, butchers and dry stores.
  • No delivery windows, lead times or certification claims are quoted here.

Details we need before a bay plan is drawn

A sketch alone rarely settles a layout. Send the run length, ceiling height, and anything that interrupts the wall: pipework, drainage channels, door swing, or a cold room panel. Note whether the floor is level, since a mobile bay behaves differently on uneven concrete. Tell us the finish you want, or say you are undecided and we will work from the site conditions. If the bay sits in a chilled room, flag it, because condensation changes both the coating and the fixing type. Trade crews should mention the account so the pricing path is clear from the start.

Anything not listed above sits outside a standard supply order. If your project needs it, raise it before the cut list is issued rather than after the uprights are cut.

Clarifications before you order

A few points come up on almost every enquiry, so they are worth stating plainly. These are working definitions, not sales terms, and they apply to every bay we quote.

What "load-rated" covers

A bay rating assumes weight spread across the shelf, not stacked in one corner. Upright gauge, wire thickness and bracket count all feed into the figure. If your storage is dense and uneven, say so on the sketch and we will plan a shorter span or an extra support level.

Stainless versus epoxy

Stainless suits wet zones, steam and frequent washing. Epoxy coating holds up well in ambient dry stores at a lower cost per bay, but a chipped edge on a wet floor is where rust begins. Mixed fit-outs are common, and both finishes use the same upright gauge so bays can be extended later.

What the cut list includes

The cut list lists upright lengths, shelf counts, level spacing and bracket positions, with wall channels and corner gussets as separate line items. It is not a structural drawing for the building. Fixings for insulated cold room panels are noted separately, because standard wall plugs will not hold there.

Trade orders and single bays

Trade pricing applies to fit-out crews ordering across a project. Small kitchens can order a single bay on the same component range. Both paths start the same way: a photo, a rough sketch and the measurements of the run. Nothing is reserved or dispatched until the bay plan is confirmed.

Definitions we use in a bay plan

Bay run
The full measured length of wall or floor line you want shelving along, including gaps for doors and pipework.
Galley run
A narrow working corridor between two storage or prep lines, where shelf depth decides how much walkway remains.
Cantilever bracket
A shelf support fixed to a wall channel, leaving the floor beneath the shelf clear for trolleys and cleaning.
Corner gusset
A bracing piece that ties two runs together at an internal corner so the bays stay square under load.

Measurements are the one thing we cannot estimate for you. Ceiling height, obstacles and door swing decide the first revision of any plan, so include them with your sketch. If a detail is unclear, we will ask before quoting rather than assume a standard.

Order paths for fit-out crews and single bays

Three ways to buy the same modular system: a full dry store run, a trade account for crews working across several sites, or one bay for a small kitchen that just needs the corner sorted.

Single bay order

One run, one wall, one problem. Suits small kitchens, back-of-house corners and butchers who need extra hanging space without rebuilding the whole store.

  • Wire uprights and shelves cut to your measured run
  • Wall channels or castor feet, whichever the floor allows
  • Cut list and assembly notes shipped with the parts
See the component range

Trade account

Built for fit-out crews running shelving through several kitchens, bakeries or cold rooms on the same job sheet. Trade pricing applies across the order.

  • Stainless and epoxy-coated bays on the same account
  • Cantilever brackets, corner gussets and castor kits as line items
  • Repeat bay plans when a second site matches the first
How we plan a fit-out

Full dry store run

A complete wall-to-wall layout for ambient stores and cold rooms, measured around pipework, door swing and the clear walkway staff actually need.

  • Bay-by-bay load ratings before anything is drilled
  • Mixed finishes where wet zones meet the dry store
  • Mobile bays on castors for tight prep areas
Send your measurements

Not sure which path fits? Start with a photo and a rough sketch of the space, and the bay plan comes back with the right option marked.