Resources on this page explain the catalogue vocabulary, but they do not replace a real conversation about your room. If a bay plan raises a question about upright lengths, bracket spacing or a fixing detail, the fastest route is to talk it through with the team before you drill anything.
Send a photo of the space and a rough sketch with your measurements. The team works from those two things, then returns a cut list with assembly notes. Trade pricing for fit-out crews and single-bay orders for small kitchens both go through the same channel.
Some questions are answered in writing, others need a person. Use the route that matches what you are trying to sort out.
Nothing on this page is a substitute for checking the room. Ceiling height, pipework, door swing and the fixing surface behind a wall channel are the details that most often change a bay plan, so note them down before you get in touch.
If a cut list, a part name or a load figure on this page still leaves you guessing, the fastest route is a direct conversation. Send the sketch, the photo or the measurement you are unsure about, and the answer comes back tied to your actual room rather than a general rule.
Katherine Street 1, Sandton City Office Towers,
Sandton, Johannesburg, 2196,
South Africa
Useful when a measurement needs talking through rather than typing out, or when a wall channel fixing depends on what the wall is actually made of.
Attach a photo of the run and a rough sketch with ceiling height, pipework and door swing marked. Those three details usually settle the first version of a bay plan.
Trade accounts and single-bay orders both come through the same channels, so there is no separate desk to find.
You do not need a finished drawing to get a bay plan back. A photo of the wall or corner, a rough sketch with the run length, and the ceiling height are usually enough to start. Add anything that eats into the space: pipework, door swing, drainage channels, a cold room panel you cannot drill into the usual way.
Tell us what the shelves will hold and how heavy it gets. Tray stacks, cartons and tinned goods all sit differently, and that changes the shelf spacing and the number of support brackets per level. If you are fitting out a run rather than a single bay, say so, and note whether the finish should be stainless, epoxy coated, or still open.
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